Personal data processing policy by EASYPARA

At what point is this data collected and processed? ?

What categories of data are being collected and processed?

Example of data collected and processed

When you visit websites and applications published by EASYPARA  (e.g :  https://www.easypara.com

) within the framework of  EASYPARA «Cookies Policy»

Navigation data

• Pages that you visit ;
• Content you interact with;
• Technical identifiers ;
• Characteristics of the devices you use to visit the websites and applications published by EASYPARA (device model, browser type and version, operating system characteristics, language of use, etc.).
• IP address;
• Type of network connexion that you use (Wi-Fi, 4G, Bluetooth, etc.) ;
• Etc.

When you create an EASYPARA account

Account data

The data you mention in EASYPARA « registration form» and/or the data taht you decide to add and/or modify at a later time in the varius EASYPARA screens (your account options, orders, etc) is processed by EASYPARA, namely :

• Data relating to your identity (first and last name) ;
• Contact details (e-mail) ;
• Data enabling your EASYPARA account management (your choice in terms of receiving e-mail communications, your password stored in an encrypted form in our databases, etc.).

When you choose to create an EASYPARA account and/or place an order by being connected to the account of a third service that you already have (GOOGLE, AMAZON, FACEBOOK, etc.), this third service transmits to EASYPARA personal data concerning you. This includes in particular following data:

• Data relating to your identity (title, surname and first name);
• Contact details (e-mail, telephone addresses).

When you make a purchase with EASYPARA

Purchase data

• Details of products purchased (product reference, quantities, price, etc.);
• Date of purchase.

When you make an online purchase with EASYPARA

Payment Data

• Details of the payment method used;
• Credit card details if you use this method of payment;
• Transaction details.

When you make a request to EASYPARA customer service and/or EASYPARA customer service contacts you as part of processing a purchase made with EASYPARA.

Customer Service Data

• Customer identity details;
• Customer contact details ;
• Communications between the customer and EASYPARA customer service.

When you use one of EASYPARA websites and applications as a logged-in user

Activity data

• Your login activities as an EASYPARA account’s user;
• Activities you carry out as a logged-in user (adding a product to your "wish list", changing your contact details, etc.) on the websites and applications published by EASYPARA.

When you read an e-mail sent to you by EASYPARA

Activity data

• Data related to  opening of EASYPARA e-mails, and clicks on the links contained therein.

When you use one of the websites and applications published by EASYPARA as a logged-in user

Review & Survey Data

• Reviews you submit to EASYPARA and/or write on EASYPARA websites and applications related to products marketed by EASYPARA and services provided by EASYPARA;
• Your anwsers to satisfaction surveys sent by EASYPARA (stars awarded, comments, etc.)

For what purposes is my data processed?

What does this purpose consist of?

What is the legal basis for this processing?

Managing of EASYPARA user accounts

EASYPARA processes your Account Data to enable you to benefit from the services on its website and application (creation of product "wish lists", etc.) and to place orders.

For this purpose, EASYPARA may occasionally send you service messages by e-mail related to the use of your EASYPARA account.

You may delete your EASYPARA account at any time by making a deletion request using the relevant page.

Processing is carried out based on EASYPARA legitimate interests for the customers who have not placed an order with EASYPARA.

Processing is carried out on the basis of contractual measures performance for the customers who have placed an order via their EASYPARA account.

Processing of orders, delivery, payments, service performance or goods’ supply

EASYPARA processes your Account Data, your Purchase Data and your Payment Data in order to manage and deliver your order.

Processing is carried out on the basis of contractual measures performance (the act of purchase that you performed with EASYPARA).

Manage complaints and requests sent to EASYPARA customer service

Depending on the nature of your request, Customer Service Data, Account Data, Purchase Data and Payment Data may be used by EASYPARA to provide you with a satisfactory response and to enable you to make full use of its services.

Processing is carried out on the basis of the legitimate interests of EASYPARA for the customers who have not placed an order with EASYPARA.

Processing is carried out on the basis of contractual measures performance for the customers who have placed an order with EASYPARA.

Communicating generic commercial information to EASYPARA users

Your Account Data is used by EASYPARA to send you email communications on its products and services.

The legal basis for this processing is dependant on your status:

• If you are an EASYPARA customer (having already made a purchase with EASYPARA), EASYPARA will send you an e-mail based on its legitimate interests of communicating on similar goods and products;
• If you have never made a purchase with EASYPARA, its e-mail communications are sent subject to your prior consent.

Communicate personalized commercial information to EASYPARA users

Based on a combination of your Browsing Data, Account Data,  Activity Data and  Purchase Data, the advertisements displayed to you on the EASYPARA website and application and/or on third-party platforms, as well as the commercial communications sent directly to you by EASYPARA (e.g. by e-mail) are customized according to your presumed preferences.

In order to determine which types of products are likely to be of interest to you, EASYPARA analyses and predicts your personal preferences. This operation is described as "profiling" by the RGPD.

EASYPARA's legitimate interests in offering customized commercial content based on preferences of its current and potential customers.

Carrying out satisfaction surveys, customer studies and opinion polls

EASYPARA processes your Review and Survey Data in order to understand its users and customers’ preferences and to identify ways of improving its products and services.

Review and Survey Data may be matched with your Account Data and Purchase Data to help EASYPARA analyze your explicit  answers related to your activity on the EASYPARA websites and applications.

EASYPARA's legitimate interests in offering customized commercial content based on preferences of its current and potential customers.

Processing user and customer reviews on products, services or content.

EASYPARA processes Review and Survey Data and your Account Data to enable you to give your opinion on the products marketed and services provided by EASYPARA.

EASYPARA's legitimate interests in offering customized commercial content based on preferences of its current and potential customers.

Evaluate the audience for the EASYPARA website and application in order to meet various needs (performance measurement, detection of browsing problems, technical performance optimisation or ergonomics, estimation of server power required, analysis of content consulted, etc.).

Your Browsing Data is processed for this purpose when you use the EASYPARA website and application and you have accepted cookies and other similar devices.

Your data is processed on the basis of your prior consent. You can object to the deposit and/or use of these cookies by visiting our Cookies Policy.

Individuals concerned by the purging measure

Personal data concerned by the purging measure

Period after which personal data is purged

EASYPARA website and application user owning an EASYPARA account:

• not being an EASYPARA customer  ;
• and not having confirmed their account e-mail address

All the data relevant to the user (Account Data, Activity Data, etc.)

Once the purge has been carried out, users will no longer be able to access their EASYPARA account.

30 days after the account creation.

EASYPARA website and application user owning an EASYPARA accoun :

• not being an EASYPARA customer.

All the data relevant to the user (Account Data, Activity Data, etc.)

Once the purge has been carried out, users will no longer be able to access their EASYPARA account.

As long as the user is considered active by EASYPARA.  A user is considered inactive if :

• he has not logged into his/her EASYPARA account for over 24 months; or
• whose e-mail address has become invalid (« hard bounce »).

User of EASYPARA websites and applications owning an EASYPARA account :

• being a customer of EASYPARA.

All the data relevant to the user (Account Data, Activity Data, Purchase Data etc.)

with the exception of data required by EASYPARA to comply with its regulatory obligations in accounting and tax matters (See below).

Once the purge has been carried out, users will no longer be able to access their EASYPARA account.

As long as the user is considered active by EASYPARA.  A user is considered inactive if :

• he has not placed an order with EASYPARA for at least 3 years ; and
• he has not logged into his or her EASYPARA account for more than 36 months;
• and not having clicked on a hypertext link contained in an e-mail sent by EASYPARA.

EASYPARA Customers

All data strictly necessary to enable EASYPARA to comply with its accounting and tax obligations, in particular, invoices for goods sold, including Account Data and Purchase Data.

10 years from the date of issue (example: 10 years from the date of an invoice issue).

EASYPARA customers who have paid by credit card

Bank card number used for payment and its expiry date

The bank details used for payment are kept until the reception of the goods ordered, plus the withdrawal period.

By way of derogation, the card number and validity date are deleted after a period of 13 months, following the debit date, or 15 months for the deferred debit cards, for the purposes of processing transaction related disputes and complaints.

Individuals who have made a request to EASYPARA Customer Service

All data necessary to address the request of the person concerned, i.e. Customer Service Data and, where applicable, Account Data, Purchase Data and Payment Data.

1 year after the request is closed.

EASYPARA website and application visitors who are not logged into an EASYPARA account

• Browsing Data

13 months from the date of data collection.